Zoom’s handy waiting room feature. Explain how to enable/disable switching and customize

Zoom's handy waiting room feature
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From July 15, 2022, Zoom will have a 40-minute limit even for meetings with two participants if you have a free subscription. (Previously, it was only for meetings with 3 or more people.)
Companies and organizations using Zoom for business should consider switching to a paid license at this opportunity. 

When conducting a meeting using Zoom, it is common for participants to access the meeting room before the host.

You may also want to start the meeting after all participants are present.

In such a case, a convenient function unique to Zoom is the “waiting room”.

If you have updated to the latest version of Zoom, many of you must have entered this waiting room when joining a Zoom meeting.

Have you ever seen the message “The meeting host will allow you to join the meeting soon. Please wait” when you are invited to join Zoom?

When this message is displayed, the participant is in the waiting room.

The host of the Zoom meeting has a waiting room column that lists the names of the participants.

By giving each person or everyone permission to enter the Zoom meeting room from the waiting room, the participants can enter the room.

In this article, we will explain Zoom’s waiting room in detail and show you how to unlock and enable the waiting room.

It also explains how to customize the waiting room for paid license users.

Please read to the end.

What is a Zoom waiting room? its benefits

What is a Zoom waiting room

Currently, with the latest version of Zoom, with the default meeting settings, anyone invited to a Zoom meeting will enter the waiting room once.

Participants cannot enter the meeting room until the organizer (host) of the Zoom meeting gives permission to the participants in the waiting room.

The existence of this waiting room has the following merits.

  • It is possible to prevent malicious participants from entering the room
  • If participants access Zoom before the host, they can wait without re-entering
  • You can control the entry and exit of participants, such as allowing them to enter the room at different times.
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Let’s look at each one in a little more detail.

It is possible to prevent malicious participants from entering the room

It is possible to prevent malicious participants from entering the room

For important business negotiations, meetings that require information management, or university classes and lectures, you should often use URLs to invite to meetings.

In such a case, it is a great advantage that people who try to enter the meeting room with malicious intent can be repelled at the point of the waiting room.

Also, if there is a participant whose name is inappropriate for the meeting or class at the time of the waiting room, you can request a name change at this point, so you can rest assured.

If participants access Zoom before the host, they can wait without re-entering

Even if a participant who has received the Zoom invitation URL accesses Zoom before the scheduled time, the participant will be in the waiting room first, so the organizer (host) can smoothly check the number of people, and at any time It is possible to start a meeting.

It can be said that it is convenient for the participants because they can wait with plenty of time.

You can control the entry and exit of participants, such as allowing them to enter the room at different times.

In the case of usage such as a consultation room or consulting, the waiting room is very convenient for inviting participants to the meeting room at different times and responding to them.

It is possible to have participants wait in the waiting room, and approve the entry of the next person in order after the previous person has finished responding.

Participants in the waiting room do not reveal their names or faces to each other, so privacy is protected.

How to unlock or activate the waiting room

If Zoom is currently up to date, Waiting Rooms are enabled by default.

If you want to cancel the waiting room for some reason, you can do it by the following method.

There are two ways to cancel the waiting room: one is to turn off the waiting room in advance, and the other is to turn it off during the meeting.

Disable the waiting room function on the PC (Mac/Windows) in advance

  1. Access Zoom official website
  2. Sign in from the top right of the screen
  3. click on settings
  4. Select the “Meetings” tab
  5. Scroll to the Waiting Room section and turn off the setting

Turn off the Waiting Room feature during a meeting on PC

  1. Start Zoom with the Zoom app or browser and enter the room
  2. Click the Security tab at the bottom of the screen
  3. Uncheck Enable Waiting Room
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Disable the waiting room function on your smartphone or tablet

  1. Launch the Zoom app and tap the details tab in the bottom right
  2. Tap “Security” from the displayed items
  3. Turn off “Waiting Room” under “Security”

There is also a method of disabling the waiting room function in advance on a smartphone or tablet by accessing the Zoom official page using the smartphone browser app, but it is easier to disable the waiting room from the app, so I will omit it. rice field.

How to ask participants in the waiting room to change their display name

If the names of participants in the waiting room are unfamiliar nicknames, handle names, or only e-mails are displayed, you may encounter a situation where you cannot identify who they are and whether you should be allowed to enter the room.

In such cases, it is possible to ask for a display name change before accepting entry.

How to ask participants in the waiting room to change their display name on PC

  1. See who’s in the waiting room and want their display name changed
  2. Click “Messages” at the top of the waiting room area on the right side of the screen
  3. Change the address at the bottom of the waiting room area to “Everyone (waiting room)”
  4. Enter a message requesting a display name change in the area that says “Enter your message here”
  5. Press Enter to complete sending
  6. Confirm that the display name has been changed and allow entry

How to ask participants in the waiting room to change their display name on a smartphone or tablet

*This is only available for those with a paid license.

  1. See who’s in the waiting room and want their display name changed
  2. Tap the name of the person whose display name you want to change
  3. Tap “Rename”
  4. Tap “Details” at the bottom of the meeting room screen
  5. Select “Chat”
  6. Since the chat tab opens, change the destination at the bottom to “Everyone (waiting room)”
  7. Enter a message requesting a display name change in the area that says “Tap here to chat or tap a message”
  8. Press “Send” to complete
  9. Confirm that the display name has been changed and allow entry

Points to note when requesting a display name change

When sending a message on a PC or chatting on a smartphone or tablet, it is not possible to individually send a message requesting a display name change.

Therefore, please clarify the content of the request, such as “If the display name is not in the format of ○○, please change it.” It is better to send after

Zoom paid license users can also customize

Zoom paid license users can also customize

If you are frequently asked to change your display name, you can customize the message that appears when participants enter the waiting room.

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You can also add a title and display the host company logo or service name logo, so you can brand the participants.

However, please note that the customization function that displays the message (explanation), title, and favorite logo when entering the waiting room is only for Zoom paid licenses.

How to change the message in the waiting room or display the original logo

  1. Access the Zoom official website with a web browser
  2. Sign in from the top right of the screen
  3. Click/Tap Settings
  4. Select (details) in the meeting
  5. Scroll to Waiting Room details area
  6. To the right of “Customize title, logo, and description”, click the pencil mark (or the “Customize Waiting Room” link)
  7. Change title, logo and description respectively
  8. After setting, click “Close” to complete

summary

How was it? In this article, we explained in detail about the Zoom waiting room, and introduced how to cancel, enable, and customize the waiting room.

Since the waiting room became the default, it has become possible to use Zoom more safely and conveniently.

Basically, it is recommended to use Zoom with the waiting room function enabled, but if there is a reason, such as when there is something wrong with the participants in the meeting, disable it according to the scene. you may need.