[Zoom] What is the procedure to change/delete profile and virtual background images?

[Zoom] What is the procedure to change delete profile and virtual background image
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From July 15, 2022, Zoom will have a 40-minute limit even for meetings with two participants if you have a free subscription. (Previously, it was only for meetings of 3 or more people.)
Companies and organizations using Zoom for business should consider switching to a paid license at this opportunity.

Zoom is known as a tool that allows you to participate in web conferences at any time if you have a device such as a personal computer (PC) or smartphone.

Such Zoom allows you to change your Zoom room display. If the video is off, this will show or hide your name or profile image and virtual background to your liking.

However, if you are not familiar with Zoom, you may not know how to change from the default image.

Therefore, in this article, we will introduce how to change the image-related settings of Zoom. We will also explain the causes and countermeasures when changing the image does not go well.

This article is for people who:

  • People who want to set or change their Zoom profile picture
  • People who want to set or change the Zoom virtual background image
  • People who have trouble with Zoom image settings

How to set your Zoom profile picture

Once you have a Zoom account, you can change your profile picture. The procedure for changing the image is as follows.

  1. Log in to the Zoom website
  2. Select “Profile”
  3. Select Change under your profile picture
  4. Select “Upload” displayed at the bottom left of the screen
  5. Choose an image for your profile
  6. Adjust the size of the image and select “Save”

Set up your profile so that when you join a meeting with your video off, you’ll see an image of your choice.

For example, if you turn off your video when you are temporarily away, your name and profile picture will be displayed on the other person’s screen.

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We recommend that you set up your profile before you have a meeting using Zoom, as it will make it easier for the other party to know who you are talking to.

By the way, images can be illustrations or logos in addition to photographs. However, the size must be less than 2 megabytes.

Photos taken with a smartphone with good image quality may not be set as Zoom profile images. It is recommended that you process and edit large files before uploading them to Zoom, as the process will proceed smoothly.

How to delete your profile picture

If you want to delete your Zoom profile image once it has been set, you can do so by following the steps below.

  1. Log in to the Zoom website
  2. Open “My Profile”
  3. Select Delete below your profile picture

If you delete the profile image you uploaded to Zoom, you can reset it to the original icon.If you prefer a simple profile with no images, you may use it as is without any changes.

How to set Zoom’s virtual background (PC case)

A virtual background is a function that allows you to display an image or video instead of the background that is reflected behind you when you have a meeting using Zoom.

Virtual backgrounds can be used not only on personal computers (PCs), but also on smartphones other than Android. It can be used not only with a paid license but also with a free license.

Photos that can be set as a virtual background are prepared by Zoom, so if you don’t have a particular preference, choose from the prepared photos.

If you don’t like the default materials, we recommend uploading your favorite photos to Zoom and adding them.

Setting method (1) When changing the image before the meeting

Here‘s how to change the virtual background before starting the meeting.

  1. Launch the Zoom app
  2. Click the gear icon below the top right icon
  3. Click the “Backgrounds and Filters” tab on the left side of the screen
  4. Choose an existing background or select + to upload an image or video
  5. Select an uploaded image/video as a virtual background

Setting method ② When changing the image during the meeting

You can change the image of Zoom’s virtual background even when the meeting starts.

  1. Start or join a Zoom meeting
  2. Select the arrow ^ mark to the right of “Stop Video”
  3. Click the “Backgrounds and Filters” tab on the left side of the screen
  4. Choose an existing background or select + to upload an image or video
  5. Select an uploaded image/video as a virtual background
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How to remove the virtual background image

The virtual background image uploaded to Zoom can be deleted later. The specific steps are as follows.

  1. Log in to Zoom
  2. Choose your profile picture
  3. Select “Settings”
  4. Select “Virtual Background”
  5. Select the image you want to delete and press “x”

What is the recommended size of the image to set as the virtual background?

If your camera is set to 16:9, we recommend the following image sizes:

  • 1920×1080 pixels
  • 1280×720 pixels

The size of the image set as the virtual background of Zoom is not limited, but it can be displayed beautifully by adjusting it to the above scale.

When downloading an image to be used as a virtual background from the Internet, etc., it is recommended to adjust and correct the image before setting.

What to do when Zoom settings don’t work

I introduced how to set the Zoom image, but sometimes it is not possible to change it well.

Therefore, in this chapter, we will explain in detail the causes of when image settings cannot be made and the corresponding countermeasures.

Solution 1. Log in to the official website

You must be logged into Zoom to change your profile picture. Note that even if you have a Zoom account, you cannot set the image unless you have logged in.

Don’t be satisfied with just accessing the official Zoom website, enter your email address and set up a password at the individual meeting, go to the settings tab and enable it. This setting will give you an option to set your password and change the image after logging in properly.

Solution 2: Check virtual background settings

If you have trouble setting the virtual background image, check the default settings.

The confirmation procedure is as follows.

  1. Log in to the Zoom website
  2. Open “Settings”
  3. Set the “Image Virtual Background” toggle to blue

Solution 3: Use a green screen (chroma key)

Even if you can set the virtual background image of Zoom, it may not look good if the background of the room is messy.

In this case, set up a green screen (chromakey) behind yourself and join the Zoom meeting.

If it is difficult to prepare a green screen (chroma key), a plain green cloth can be substituted.

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Even if you want to use a virtual background without using a green screen (chromakey), the virtual background may not be available depending on the specifications of your personal computer (PC).

The specs of your personal computer (PC) also affect the video and audio quality of a regular meeting, so use a computer with the best possible performance, or prepare a green screen (chroma key).

Solution ④ Change the device

If setting your profile picture or virtual background doesn’t work even after trying the solutions we’ve introduced so far, try changing the device you’re using.

For example, if you were using a computer (PC), try logging into Zoom from your smartphone or tablet.

Zoom image settings can be surprisingly easy just by changing the device, so let’s try it.


We introduced information about the image settings of Zoom. If you have trouble setting your profile image or virtual background, please refer to this article and change your settings.

If you can’t set the image properly by operating your computer (PC) or smartphone according to the procedure introduced, find out the cause and take appropriate measures.