[Zoom] Explaining how to hold a test meeting on a smartphone

[Zoom] Explaining how to hold a test meeting on a smartphone
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*Zoom and services including the name Zoom are services provided by Zoom Video Communications, Inc.

From July 15, 2022, Zoom will have a 40-minute limit even for meetings with two participants if you have a free subscription. (Previously, it was only for meetings with 3 or more people.)
Companies and organizations using Zoom for business should consider switching to a paid license at this opportunity. 

When holding a meeting with Zoom, it is important to conduct a test in advance to confirm that there are no problems with the operating environment.

Here, we will explain the procedure for a test meeting on the smartphone version of Zoom .

If you plan to host or participate in a Zoom meeting using your smartphone, please refer to it.

How to join a Zoom test meeting on your smartphone

How to join a Zoom test meeting on your smartphone

If you want to hold a Zoom test meeting on your smartphone, you need to install the mobile app for your smartphone in advance .

First, let’s take a closer look at the system requirements for the smartphone version of Zoom and how to install the mobile app.

Smartphone system requirements for using Zoom

The prerequisites for using Zoom on iOS/iPadOS/Android are as follows.

Internet connection WiFi or carrier line (3G or 4G/LTE)
speaker and microphone Bluetooth wireless speaker and microphone *optional

Since the smartphone has a built-in camera, microphone, and speaker, there is no need to prepare it separately.

However, if you need to be careful not to hear the sound around you, or if you want to improve the sound quality, you may want to prepare earphones or a headset microphone.

In addition, the OS supported by the mobile app is as follows.

device Compatible OS
iPad・iPhone iOS 8.0+, iPadOS 13+
Android Android 5.0x and above
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[Preparation] Installing the mobile app

Once you have confirmed that your smartphone meets the system requirements, install the app.

Let’s take a look at the procedure along with the sign-up procedure required to use Zoom for the first time.

  1. Search for Zoom on the AppStore store or GooglePlay
  2. Select “Zoom Cloud Meetings” and install
  3. Launch the app and tap the “Sign up” button (if you have already signed up on your computer, complete by “Signing in”)
  4. Set your birthday, email address, name and tap “Sign up”
  5. Open the email you received and tap the “Activate Account” button
  6. Set a set up a password at the individual meeting, go to the settings tab and enable it. This setting will give you an option to set your password and tap the “Continue” button
  7. Invite others or tap the Skip Step button
  8. Tap the “Go to My Account” button

This completes the Zoom mobile app installation and sign-up operation.

After registering, close the app and restart it to see if you can sign in normally.

Test meeting procedure

Test meeting procedure

Once Zoom is ready, we will test it to see if we can actually hold a meeting.

Smartphones have built-in cameras, microphones, and speakers, so the test content is simple compared to computers that use external devices.

Step 1. Visit the test web page

First, access the Zoom test meeting site ( https://zoom.us/test ) from your smartphone browser .

Click “Join” in the middle of the page to start the test meeting.

At this time, if the smartphone app is not installed, select “Download from store”, and if it is installed, select “Launch meeting”.

Step 2. Camcorder video test

When you launch the app from the test page, the video preview screen is displayed first.

Make sure you can see your face in the preview screen, then tap “Join with video”.

Step 3. Mic/speaker audio test

For microphones and speakers, just make sure the respective icons on the meeting screen are turned on.

The microphone icon is located at the bottom left of the screen, and the speaker (volume) icon is located at the top left of the screen, so both should be turned on.

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After completing the test, click the “Exit” button at the top right of the screen to end the test meeting.

Permission for each function is required for the first operation

When using Zoom for the first time, a pop-up screen may appear asking for permission for each of the camera, microphone, and audio.

Both of these functions are necessary for Zoom meetings, so if a pop-up appears, select “Allow” for all.

Common problems and solutions when using Zoom from a smartphone

Common problems and solutions when using Zoom from a smartphone

When conducting a test meeting on a smartphone, if there is a problem with the audio or video, it is necessary to deal with it.

Also, even if you are conducting a test, the possibility of trouble occurring in production is not zero, so be sure to remember how to deal with trouble just in case.

I can’t hear the other party’s voice

If you can’t hear other participants, it could be because:

  • The speaker is turned off in the app settings
  • The use of audio is not permitted in the settings of the smartphone
  • The other party is using the wrong mute or microphone settings
  • Before using Zoom, I was using a camera app, etc.

If the speaker icon in the meeting screen has a slash, it is muted, so turn it on and adjust the volume.

Also, if you use a camera app etc. before using Zoom, there may be cases where you cannot hear the audio.

In this case, it may be improved by closing the apps running in the background and then starting Zoom.

I can’t hear my voice

If you can hear the other party’s voice, but the other party cannot hear you, there are three main reasons.

  • Audio is muted in app settings
  • The use of the microphone is not permitted in the settings of the smartphone
  • Far site mutes speaker

If the microphone icon in your meeting screen has a line through it, your microphone is muted.

You can use it by tapping it to switch it on.

If the video or audio is distorted

If the camera, microphone, and speakers are working properly, but the video and audio are distorted, the network is often the cause .

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Try moving to a place with a better radio wave environment or disconnecting devices connected to the same network.

summary

summary

  • Even when using Zoom on a smartphone, it is recommended to conduct a test meeting in the same way as on a computer.
  • Since smartphones have built-in cameras, microphones, speakers, etc., it is more important to test on/off settings than on the connection side.
  • If the test cannot be performed correctly, check the mute settings and the permission settings of the smartphone itself

By knowing how to use the smartphone version of Zoom, you can easily hold meetings while traveling or on the go.

To ensure that audio and video problems do not occur after the meeting has started, test in advance and check the operation.