What is the recommended environment for Zoom? Check system requirements for PC and smartphone

What is the recommended environment for Zoom

Notes
・Since this content is intended to provide general information, it includes initiatives in which we are not involved.
・Photos and images used in the article are images. It may differ from the content provided by the actual product or service.
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*Zoom and services that include the name Zoom are services provided by Zoom Video Communications, Inc.

From July 15, 2022, Zoom will have a 40-minute limit even for meetings with two participants if you have a free subscription. (Previously, it was only for meetings with 3 or more people.)
Companies and organizations using Zoom for business should consider switching to a paid license at this opportunity.

Zoom is increasingly used for both private and business purposes, but in order to use Zoom safely and reliably, it is necessary to meet the recommended environment provided by Zoom.This article introduces Zoom’s recommended environment, such as system requirements and supported OS, for each device.

We have also summarized the points and cautions regarding the delivery location, so please refer to them as well.

Recommended environment for Zoom meeting

Recommended environment for Zoom meeting

First, let’s take a look at the system requirements presented as the recommended environment for Zoom meetings.

Recommended computer environment (Windows/Mac)

The recommended environment for using the Zoom desktop client on Windows/Mac is as follows.

system requirements

Internet connection Broadband wired or wireless (3G or 4G/LTE)
speaker and microphone Built-in, USB plug-in, Wireless Bluetooth
webcam or HD webcam Built-in USB plug-in HD camera or HD camcorder with video capture card Virtual camera software used with OBS or IP camera (*Zoom
client 5.1.1 or higher is required for macOS)
processor Single core 1GHz or more (dual core 2GHz or more recommended)

Supported OS

Windows Windows7/8/8.1/10 (S mode is not supported) 11 (version 5.9.0 or later)
Mac Mac OS X, Mac OS 10.9 or later
others Ubuntu 12.04 or later, Mint 17.1 or later, Oracle Linux 6.4 or later, CentOS 6.4 or later, Fedora 21 or later, OpenSUSE 13.2 or later, ArchLinux (64-bit only), Red Hat Enterprise Linux 6.4 or later

Supported browser

Windows Edge 12 or later, Firefox 27 or later, Chrome 30 or later
macOS Safari 7+, Firefox 27+, Chrome 30+
Linux Firefox 27 or later, Chrome 30 or later
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Bandwidth requirements

Below are the recommended bandwidths for Zoom meeting and webinar panelists (users with the right to speak).

<1 to 1 video call>

  • 600kbps (up/down) for high quality video
  • 1.2Mbps (up/down) for 720pHD video
  • 3.8Mbps/3.0Mbps (up/down) for 1080pHD video

<Group video call>

  • 1.0Mbps/600kbps (up/down) for high quality video
  • 2.6Mbps/1.8Mbps (up/down) for 720pHD video
  • 3.8Mbps/3.0Mbps (up/down) for 1080pHD video
  • 2.0Mbps (25 people), 4.0Mbps (49 people) in gallery view

<Others>

  • 50-75kbps for screen sharing only (no video thumbnails)
  • 50-150kbps for screen sharing with video thumbnails
  • 60-80kbps for audio VoIP
  • 60-100kbps for ZoomPhone

The recommended bandwidth for Zoom webinar attendees (users who do not have the right to speak) is as follows.

<When the panelist’s video is on>

  • ~600kbps (up/down) for high quality video
  • ~1.2-1.8Mbps (up/down) for 720pHD video
  • ~2-3Mbps (down) for 1080p HD video

<Others>

  • 50-75kbps (down) for screen sharing only (no video thumbnails)
  • 50-150kbps (down) for screen sharing with video thumbnails
  • 60-80kbps (downstream) for audio VoIP

Recommended environment for tablets/smartphones (iOS/Android)

Recommended environment for tablets smartphones (iOS Android)

 

The recommended environment for using the Zoom mobile app on iOS and Android is as follows.

system requirements

Internet connection WiFi (a/g/n/ac) or wireless (3G or 4G/LTE)
speaker and microphone Wireless Bluetooth (optional)
processor Single core 1GHz or more

Supported OS

iOS 8.0 and above
iPad OS 13 and up
Android 5.0x and later

Supported browser

iOS/iPadOS Safari5 or later ・Chrome
Android Webkit (default), Chrome

Bandwidth requirements

Below are the recommended bandwidths for participants in Zoom meetings and webinars.

  • 1.0Mbps/600kbps (up/down) for high quality video
  • 2.6Mbps/1.8Mbps (up/down) for 720pHD video
  • 3.8Mbps/3.0Mbps (up/down) for 1080pHD video
  • 2.0Mbps (25 people), 4.0Mbps (49 people) in gallery view

Recommended environment for Zoom Rooms

Recommended environment for Zoom Rooms

Next, let’s take a look at the system requirements presented as the recommended environment for Zoom Rooms.

Platform requirements

The minimum OS required to use Zoom Rooms is as follows.

  • Mac OS X, Mac OS 10.14 or later
  • Windows 10 or later
  • The hardware requirements for Mac OS and Windows OS are as follows.
  • 2.5GHz dual-core Intel Core i5 or higher desktop CPU (single screen) processor
  • 2.8GHz quad-core Intel Core i7 or higher desktop CPU (2 or 3 screens) processor
  • Dual bank RAM for better performance

Bandwidth requirements

  • 2.0Mbps (up/down) for 1 screen
  • 2.0 Mbps (up)/4.0 Mbps (down) for 2 screens
  • 2.0 Mbps (up)/6.0 Mbps (down) for 3 screens
  • 150~300kbps for screen sharing only
  • 60-80kbps for audio VoIP
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Other notes

From here, let’s check the recommended environment for Zoom delivery locations.

Beware of background reflections

Beware of background reflections

When using Zoom from a room other than the office, such as a room at home, it is necessary to take care not to include unnecessary objects in the background.

This is because a miscellaneous background can be a distraction for the other party and also lead to the risk of being identified.

Either move to a room with as few objects as possible, or set Zoom’s virtual background function by following the steps below to hide the background.

If you set the background in advance

  1. Launch the Zoom app
  2. Click “Settings (gear icon)” in the upper right corner of the screen
  3. Click “Backgrounds and Filters”
  4. Select from the list or select the “+” icon to upload any image / video

If you want to add a background during your meeting

  1. Launch the Zoom app and start the meeting
  2. Click the “△” to the right of “Stop Video” in the menu at the bottom of the screen
  3. Click “Choose a virtual background” (or “Choose a virtual background”)
  4. Select from the list or select the “+” icon to upload any image / video

When meeting in a backlit location

If you participate in Zoom with your video on, check how your face will appear.

The recommended environment is a place where the light hits your face well when you sit down.

In the case of backlight, the facial expression will be dark, and it will be difficult for the other person to see it, so be careful.

It is also recommended to set Zoom’s skin correction function according to the following procedure and adjust it to a state close to the recommended environment.

For desktop apps

  1. Launch the Zoom app and click “Settings (gear icon)” at the top right of the screen
  2. Click “Video” from the menu on the left side of the screen
  3. Check “Correct appearance” (“Apply video filters” for Mac)

For mobile apps

  1. Launch the Zoom app and tap “Settings” at the bottom right of the screen
  2. Tap “Meeting”
  3. Tap “Correct Appearance”
  4. Toggle on the switch for “Improve my appearance”

If you want stability, wired is recommended over Wi-Fi

When using Zoom, it is also important to choose a location with a stable internet connection.

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Please note that if you use Zoom in a place where the Internet is unstable, the audio and video may be interrupted, or the meeting itself may be interrupted.

A wired connection is recommended over a Wi-Fi connection if the stability of the connection is important.

summary

summary 7

  • When using Zoom, it is necessary to meet the recommended environment for each device and OS.
  • If you want to stabilize the communication speed of the Internet line within the recommended environment range, it is recommended to use a wired connection rather than a Wi-Fi connection.
  • It is also important to choose a location that takes into consideration the reflection of the background and the brightness of the image.

Zoom is an excellent tool that can operate even on devices with relatively low specifications or in environments with slow communication speeds, but you can experience its convenience even more by making it as close to the recommended environment as possible.

Before using Zoom, make sure that the system requirements are met and that the distribution location is appropriate.