NEC Networks & System Integration offers a call forwarding service called “Canario”.

The feature is that AI transfers incoming calls to fixed-line phones (business phones, business phones) installed in the company to the mobile phones of employees outside the company.

It is a call forwarding service that is easy to use not only for companies where employees often go out, but also for work style reforms such as telework .

Some people say that using Canario will lead to a 70% cost reduction, but what kind of service is it actually?

In this article, we will introduce in detail the features of NEC Networks & System Integration’s call forwarding service, Canario.

What is NEC Networks & System Integration’s call forwarding service “Canario”?

NEC Networks & System Integration offers a call forwarding service called “Canario”.

The point is that you can forward business phone calls (business phones) even if no employees are in the office.

Below, let’s check the unique features of “Canario”.

AI automatically takes over calls

NEC Networks & System Integration’s “Canario” features automatic transfer using AI .

It is a mechanism that recognizes the voice of the other party who called, determines the name of the person in charge, and transfers the incoming call to a preset number.

If you don’t use a call forwarding service, an employee at the company must listen to the other party’s requirements and forward the call to an internal or external line.

There is no problem if the employee in charge of the intermediary work is an employee who specializes in answering phone calls, but if you are intermediating while doing other work, it is undeniable that answering the incoming call may interfere with your work.

Of course, Canario’s call forwarding service also allows you to forward business phone calls to another phone number .

However, in many cases, they are only forwarded to specific phone numbers. For this reason, if the employee to whom the call is transferred cannot complete the call, the employee will eventually have to relay the call to another person in charge.

With NEC Networks & System Integration’s Canario, incoming calls are forwarded to the person in charge from the beginning , making it possible to save time and effort.

Supports simultaneous calls

By registering phone numbers in NEC Networks & System Integration’s Canario in advance, if you do not know the person in charge, you can call the numbers of everyone belonging to the team at once .

NEC Networks & System Integration’s Canario can handle cases where a person who contacts a business phone cannot determine the person in charge who can meet their requirements.

Configurable business hours

NEC Networks & System Integration’s Canario can set business hours .

For example, we recommend using a business phone (business phone) during business hours, and forwarding business phone (business phone) calls only outside business hours.

By setting clear business hours for answering calls, it also helps to protect the work-life balance of employees .

You can convert missed phone messages into text

Even if you use NEC Networks & System Integration’s Canario, you may not be able to answer external/extension calls because your employees are busy.

However, in the unlikely event that you cannot answer an external/extension call to a business phone (business phone), AI will convert the message into text and share it.

It is also possible to return the call after confirming the content of the message and preparing for the conversation.

In addition, NEC Networks & System Integration’s Canario has an AI that picks up the phone and converts the message into text, so it can also shut down sales calls.

We also recommend using NEC Networks & System Integration’s Canario if you receive frequent sales calls on your business phone.

Click here for basic usage of NEC Networks & System Integration Canario

As for the method of forwarding incoming business phone (business phone) calls with NEC Networks & System Integration’s Canario, first enter the necessary information in the web form and make an inquiry .

After that, a person in charge of NEC Networks & System Integration will contact you, so let’s check the service and contract details.

Introducing the price plan of the call forwarding service “Canario”

The call forwarding service “Canario” provided by NEC Networks & System Integration Corporation has three price plans: Basic, Standard, and Premium .

Since there are differences in the monthly fee per person and the functions that can be used, it is recommended that you identify in advance what you want to set in your company.

Let’s check the price and usage functions of each plan in the table below.

In addition, NEC Networks & System Integration is fully equipped with options such as online briefings and monthly call charge packs .

If you would like to inquire about detailed explanations of price plans or options, please contact us here.

summary

NEC Networks & System Integration offers a call forwarding service called Canario that utilizes AI.

It’s easy to transfer incoming calls from a business phone (business phone). Once you’ve applied by entering the necessary information in the web form, the rest is left to the person in charge at NEC Networks & System Integration.

If you’re looking for a convenient and speedy call forwarding service that doesn’t require troublesome button operations, please consider using NEC Networks & System Integration’s Canario.