What is “connect to audio” required to participate in Zoom? Explanation of the cause of no sound

What is connect to audio required to participate in Zoom Explanation of the cause of no sound
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From July 15, 2022, Zoom will have a 40-minute limit even for meetings with two participants if you have a free subscription. (Previously, it was only for meetings with 3 or more people.)
Companies and organizations using Zoom for business should consider switching to a paid license at this opportunity.
Troublesome problems when using Zoom are audio-related problems such as “I can’t hear the other person’s voice” and “I can’t hear the other person’s voice.”

In Zoom meetings where members are participating from different locations, communication is mostly dependent on voice.

If you can’t make a voice call, you won’t even be able to tell the other party that you’re having trouble.

In this article, we will explain how to “connect to audio”, which is essential for making calls with Zoom, and the main causes and solutions for troubles where you cannot hear the sound.

What is Zoom’s “Connect to Audio”?

What is Zoom's Connect to Audio

Have you ever seen the “Connect Audio” dialog when joining a Zoom meeting?

This is a message asking if you would like to enable audio in your Zoom meeting.

“Audio” refers to both microphones and speakers.

“Audio” means sound.

In Zoom, both “microphone” and “speaker” are collectively called “audio”.

“Connect Audio” when joining a meeting means enabling both the microphone and the speaker.

Conversely, if you are not connected to audio in a Zoom conference, your voice will not reach the other party, and you will not be able to hear the other party’s voice, so you will not be able to make any voice calls (you will be able to see the camera image).

Difference from mute

There is a function similar to “mute” in terms of switching the sound on and off.

“Microphone mute” is a function that disables the microphone. You will not pick up only the sound of your own microphone while you can hear the other party’s voice.

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It’s convenient when you don’t want to hear your own sound, such as when someone else is giving a presentation, coughing, or when the surroundings are noisy.

On the other hand, “Connect to Audio” activates and deactivates both the microphone and the speaker at the same time, so not only can you not hear your voice, but you cannot hear the other party’s voice.

Since it is rare to communicate only with video without audio exchange on Zoom, it is common to participate in a meeting while connected to audio.

You probably won’t even turn Connect Audio on or off during a meeting.

How to connect audio in a Zoom meeting

How to connect audio in a Zoom meeting

Now let’s see how to actually connect to audio with Zoom.

Connect to audio when joining a meeting

It’s rare that you don’t use any audio at all in a Zoom meeting, so connecting to audio when joining is fine in most cases.

How to connect to audio on your computer

  1. Join a Zoom meeting.
  2. When the Connect Audio dialog appears, click Join Computer Audio.
  3. If you want to test the audio device first, click “Speaker and Microphone Test” in “2.”. When the test is over, you will return to the “2.” screen, so click “Join Computer Audio”.

Connect to audio during a meeting

If for some reason you didn’t connect to audio when you joined the meeting, or accidentally dismissed the Connect Audio dialog, don’t worry.

You can connect to audio at any time during the meeting.

How to connect to audio on your computer

During a Zoom meeting, if you see a headphone icon in the bottom left corner of your screen, you are not connected to audio.

  1. Click the headphone icon to display the “Connect to Audio” dialog, then click “Join Computer Audio”.
  2. The connection is complete when the icon changes to the shape of a microphone.

disconnect audio

You can also disconnect the audio manually.

When multiple members are participating in a Zoom meeting at the same location, using multiple microphones and speakers nearby can cause howling due to picking up each other’s sounds.

In such a case, use only one microphone/speaker and disable audio on other devices.

How to exit audio on a computer

  1. Click the arrow next to the microphone icon in the bottom right.
  2. Click Exit Computer Audio.
  3. If it switches to the headphone icon, you are finished leaving.
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Automatically connect to audio

If you find it troublesome to click “Connect to Audio” every time you join a Zoom meeting, we recommend that you set up to automatically connect to audio each time.

PC setting method

  1. Sign in to the Zoom desktop client.
  2. Click Settings.
  3. Select “Audio”.
  4. Check “Automatically connect audio on my computer when joining a meeting”.
  5. When I join a meeting after setting it up, the screen shows “Connected to computer audio”.

What is the cause and solution of the problem that you cannot hear sound?

What is the cause and solution of the problem that you cannot hear sound

If you’re connected to audio on Zoom but still no sound, check the following:

low speaker volume

If you can’t hear the sound or it’s hard to hear, the speaker volume may be too low.

The volume of the Zoom meeting can be changed not only by the volume of the device itself, but also by adjusting the volume dial on the headphones or the volume of the Zoom app.

How to adjust speaker volume in the Zoom app

  1. During a meeting, click the arrow next to the microphone icon in the bottom right corner.
  2. Click “Audio Settings“.
  3. Operate the speaker volume slider to adjust the volume.

microphone is muted

If you can’t hear anything when you’re talking, your microphone may be muted.

Mute is a function that is often used during meetings, so it is easy to forget to unmute.

If you think that the person you are talking to can’t hear you, first check to see if your microphone is muted.

How to check if someone is muted

If you can hear other members, but not a specific member, that person’s mic may be muted.

If the other party doesn’t notice, I’d like to tell them that they’re on mute.

You can check on the Zoom screen whether other microphones are muted.

  1. Click “Participants” on the meeting screen.
  2. If the microphone icon next to your name has a line through it, your microphone is muted.

Incorrect audio device selected

“Sound is output from the computer speakers even though headphones are connected.”

“Does not pick up voices spoken into an external microphone”

If this is the case, Zoom may have the built-in speaker or built-in microphone selected.

Open your audio settings and make sure the device you want to use is correctly selected.

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Setting the audio device used by Zoom

  1. During a meeting, click the arrow next to the microphone icon in the bottom right corner.
  2. Click “Audio Settings“.
  3. Select the device you want to use with “Speaker” and “Microphone”.

Broken audio device/poor connection

If the device is selected correctly but you can’t hear or pick up your voice, you may have a bad connection.

Try re-pointing the plug or re-pairing the Bluetooth device.

If the problem persists even after reconnecting, there is a possibility of malfunction.

If you have other earphones or a microphone, try swapping them.

Article Summary

Article Summary

  • Zoom’s “Connect to Audio” Required to Use Microphone and Speakers
  • Always connect to audio when joining a meeting
  • Mute your mic if you don’t want to be heard
  • If multiple people are joining the meeting from the same location, connect only one device to audio to prevent howling
  • If you can’t hear sound even though you’re connected to audio, check your mute status, volume, and audio device settings.

In order to have a comfortable meeting with Zoom, the audio must be set correctly.

If you experience audio-related problems during a Zoom meeting, please check the information introduced in this article.