Solve the problem of low sound and difficulty in hearing! How to adjust volume

Solve the problem of low sound and difficulty in hearing! How to adjust volume

Notes
・Since this content is intended to provide general information, it includes initiatives in which we are not involved.
・Photos and images used in the article are images. It may differ from the content provided by the actual product or service.
・The content of this blog is based on the information at the time of publication. Therefore, regarding the content of the product, images and operating procedures may differ from the current version due to version upgrades, etc.

*Zoom and services that include the name Zoom are services provided by Zoom Video Communications, Inc.

From July 15, 2022, Zoom will have a 40-minute limit even for meetings with two participants if you have a free subscription. (Previously, it was only for meetings with 3 or more people.)
Companies and organizations using Zoom for business should consider switching to a paid license at this opportunity.

Have you ever been troubled by no sound or difficulty in hearing after joining a Zoom meeting?In order not to waste precious meeting time adjusting the volume, let’s master how to adjust the volume of Zoom.

This article

  • It takes time to adjust the volume of Zoom
  • Sometimes there is no sound at all
  • Cannot adjust the sound to be easy to hear

We will solve your worries about Zoom’s audio.

Zoom volume is determined here

Zoom volume is determined here

On some video distribution sites such as YouTube, you can easily adjust the volume by simply adjusting the volume slider on the playback screen.

However, since nothing like that is displayed on the Zoom meeting screen, it may be difficult to understand where to start adjusting.

Zoom’s volume reflects the following settings.

  • Audio settings within the Zoom app
  • Master volume of the device (PC/smartphone)
  • The volume set by the computer for each application

Specific adjustment methods for each case will be explained in the next chapter.

How to adjust the volume of the entire Zoom

How to adjust the volume of the entire Zoom

This is how to adjust the volume when the other party’s voice heard from Zoom is too loud or too soft.

[PC] When participating from the Zoom desktop client

The Zoom desktop client for computers has an audio settings screen where you can make detailed settings for volume and sound quality.

See also  Zoom Whiteboard is now available! Released as a new feature in April 2022

coordinate before the meeting

  1. Launch the Zoom desktop client and sign in.
  2. Select Preferences > Audio.
  3. Adjust speaker and microphone volume.

Coordinate during a meeting

  1. Click the arrow next to the microphone icon on the meeting controls and select Audio Settings.
  2. Adjust speaker and microphone volume.

[PC] If you are participating in Zoom from a web browser

You can join Zoom from a web browser on a computer without installing the Zoom app, but if you join from a browser, there are no detailed audio setting items on the meeting screen.

If you are joining from a browser, adjust the volume on your computer.

Here, as an example, we will introduce the adjustment method in Windows 10.

Adjusting the master volume of the computer

The master volume is the volume applied to all sounds on your computer.

You can adjust the volume by clicking the volume icon in the task tray and moving the slider.

App level volume control

In addition to the volume of the entire computer, the volume of each application is also set.

If you are joining Zoom from your browser, the volume of your browser app is applied.

If there is no problem with the system volume of the computer, but only the sound of Zoom is low, please check the volume of the browser application as well.

  1. Click Settings from the Start menu.
  2. Click “Sound”.
  3. Click App volume and device settings.
  4. Adjust the volume of your browser app.

[Smartphone/Tablet] For the Zoom mobile app

Mobile apps for iPhone, iPad, and Android do not have volume settings for each app, and are linked to the volume of the device.

Press the volume button on the main unit to adjust the volume.

How to adjust if it is difficult to hear some sounds or the volume is not stable

How to adjust if it is difficult to hear some sounds or the volume is not stable

If there is no problem with the overall volume, but it is difficult to hear only part of the voice, such as the beginning of a conversation, Zoom’s noise reduction function may be affecting it.

See also  [Zoom] What is the procedure to change/delete profile and virtual background images?

Noise Reduction is a PC-only feature and is included in the Zoom desktop client version 5.2.0 and later for Windows/macOS.

Originally, this is a function that removes noise that interferes with meetings, such as the rustling of documents and the sound of keystrokes on the keyboard.

Try switching between processing levels to find the level that makes it easier to hear.

  1. Launch the Zoom desktop client and sign in.
  2. Click “Settings” → “Audio Settings”.
  3. Adjust the level of “Suppress background noise (remove background noise)”.

What to do if there is no sound at all

What to do if there is no sound at all

If you can’t hear any sound from the speakers or you can’t hear any sound from the microphone, check the following points.

correct device selected

If you connect an external headset to a computer with a built-in microphone and speaker, you have to choose between using the built-in device or using an external device.

If you can’t hear or the mic isn’t picking up your voice, make sure you have the correct device selected.

How to check on the Zoom desktop client

  1. Open the audio settings in your Zoom desktop client.
  2. Make sure the correct device is selected under “Speaker” and “Microphone”.

If the device does not appear in the list, the connection is not recognized. Try disconnecting and reconnecting the device.

Are you muted?

If your microphone icon has a line through it during a meeting, your microphone is muted and your voice is completely shut out.

If the other party complains that you can’t hear them, make sure your microphone isn’t muted.

Mute toggles on and off each time you click the microphone icon.

If the operation does not work, the host of the meeting may have forced muting, so please check with the host.

are you participating in the audio

If you see a headphone icon in the bottom left corner of your meeting screen, you are not participating in audio and your audio device is not available in the Zoom app.

Click the headphone icon to join the audio and the icon will change to a microphone.

Is access to the microphone allowed?

When you join a Zoom meeting on your smartphone, you may see a confirmation message asking “Do you want to allow access to the microphone?”

See also  Introducing how to use the features of the Zoom webinar you care about. How to distinguish between meetings

If you do not select “OK” here, you will not be able to use the microphone in the Zoom meeting.

If you have selected “Do not allow” when joining, please set it to allow from the smartphone settings screen.

For iPhone/iPad

  1. Tap “Zoom” on the “Settings” screen.
  2. Turn on “Microphone”.

For Android

  1. Open the app permission settings on the Settings screen.
  2. Tap “Microphone”.
  3. Turn on the switch in the “Zoom” column.

Article Summary

Article Summary5

Here’s how to adjust the volume on Zoom.

  • The PC app (Windows/Mac) can be adjusted within the app.
  • The web browser checks the master volume of the computer and the volume of the application
  • Mobile app (iPhone/Android) works with device volume
  • If it is hard to hear, the noise reduction function may be the cause.

If you can’t hear the sound in a web conference, it will be difficult to communicate with each other.

Master how to adjust the volume and solve audio problems to facilitate smooth communication on Zoom.