Remote control is also possible with Zoom! How to set and use the remote control function

Remote control is also possible with Zoom! How to set and use the remote control function

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From July 15, 2022, Zoom will have a 40-minute limit even for meetings with two participants if you have a free subscription. (Previously, it was only for meetings with 3 or more people.)
Companies and organizations using Zoom for business should consider switching to a paid license at this opportunity.  

Zoom not only allows you to hold meetings online, but you can also remotely control the other party’s computer using the remote control function.

In this article, we introduce the procedure for remote control using Zoom and recommended functions that you might want to check.

It is a function that can be used when you have trouble operating your computer, so be sure to take this opportunity to learn it.

What is remote control using Zoom?

Remote control is a mechanism to control the screen of the other party’s computer from your own computer.

In the case of Zoom, you can create the same situation as remote control by using the “screen sharing” function that is provided as a standard function.

First, let’s take a closer look at the machine specifications required for remote control and the preparation procedures.

Prerequisites for the remote control function

Prerequisites for the remote control function

The devices that can use the remote control function of Zoom are as follows.

  • Desktop app version of Zoom for Windows, Mac and Linux
  • Zoom mobile app for iPad
  • For use in webinars, you must be a host, co-host, or panelist

Remote control can be performed on both PCs and iPads, but only PCs can be remotely controlled.

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Also note that you cannot perform or receive remote control on an iPhone or Android device.

Preparation: Enabling remote control

Zoom’s remote control function may be turned off by default, so you should check the settings before starting the meeting.

The procedure to enable the remote control function is as follows.

  1. Access the Zoom website (https://zoom.us/) and log in
  2. Click “Settings”
  3. Turn on Remote Control (no need to do anything if it’s already on)

How to actually remote control with Zoom

How to actually remote control with Zoom

From here, we will explain the procedure for remote control using the screen sharing function of Zoom.

Since the procedures for each of the remote control side and the receiving side are summarized, let’s check them all.

Remote control permission request

The procedure for requesting remote operation from the remote control side is as follows.

  1. Launch Zoom and start a meeting
  2. Click “Screen sharing” from the menu at the bottom of the screen (operation of the other party)
  3. Select the screen you want to share and click “Share” (the other party’s operation)
  4. Click “Show options” from the screen sharing menu (your action)
  5. Click “Request remote control” from the dropdown list (your action)
  6. Click “Request” (your action)
  7. When the request approval screen is displayed, click “Approve” (the other party’s operation)

When requesting remote control, it is necessary to have the other party share their screen first.

The person receiving remote control can select “Approve” or “Decline”, so if you want to refuse remote control, select “Decline”.

Remote control authorization

The procedure for granting remote control privileges from the side receiving remote control is as follows.

  1. Launch Zoom and start a meeting
  2. Click “Screen Share” from the menu at the bottom of the screen
  3. Select the screen you want to share and click “Share”
  4. Click “Remote control” from the menu at the bottom of the screen
  5. Select users to grant remote operation privileges

Users who have been granted remote control privileges will be able to perform remote control without a request.

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stop remote control

The operation to stop remote operation and return control to yourself is as follows.

  1. Click “Remote control” from the menu at the bottom of the screen
  2. Click “Stop Control”

You can also stop remote control by clicking “Stop sharing” at the bottom of the toolbar to stop screen sharing itself.

Remote control by tablet (iPad)

Only a PC can be remotely controlled, but an iPad can also be used for remote control.

The procedure for remote control from an iPad is as follows.

  1. Ask the other party to grant remote control privileges
  2. Tap the remote icon displayed on the screen
  3. Remote control using menu for remote control

When performing remote control from an iPad, you can perform the following operations.

mouse icon Move mouse pointer (drag)/Click (tap)/Double-click (double-tap)/Right-click (long press)
keyboard icon text input
others Scroll (swipe with two fingers) / Zoom in/out (pinch with two fingers)
? icon Display of operation instructions

Convenience functions for screen sharing that you want to use together

Convenience functions for screen sharing that you want to use together

Zoom uses the screen sharing function to perform remote control, but this screen sharing has various other functions.

Next, let’s take a closer look at what you can do with Zoom’s screen sharing feature and how to use each.

Whiteboard function

The whiteboard function is a function that allows you to freely enter text and draw on the shared screen as if it were a single whiteboard.

It can be used as a blackboard in class, or for sharing ideas among users.

The procedure for setting the whiteboard from the screen sharing function is as follows.

  1. Launch Zoom and start a meeting
  2. Click “Screen Share” from the menu at the bottom of the screen
  3. Select “Whiteboard” and click “Share”

You can also save the contents of the whiteboard as a single image in PNG or PDF format.

Set PowerPoint as your virtual background

A virtual background is a function that allows you to replace the background reflected in the Zoom camera with any image.

PowerPoint slide shows can also be set here, and are used for presentations.

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Here’s how to set PowerPoint as your virtual background.

  1. Launch Zoom and start a meeting
  2. Click “Screen Share” from the menu at the bottom of the screen
  3. Click the “Details” tab
  4. Select “PowerPoint as Virtual Background” and click “Share”
  5. Select the PowerPoint file you want to set and click “Open”

summary

  • Zoom’s screen sharing function is equipped with a remote control function that allows remote control of the other party’s computer.
  • Remote control can be performed from a PC or iPad (only a PC can receive remote control)
  • Zoom’s screen sharing function allows you to share whiteboards, PowerPoint, etc.

By using the remote operation function of Zoom, it is possible to provide remote support for users who are in trouble because they do not understand the operation procedure.

There is also a way to use it, such as installing business software on the computers of home staff, so it is recommended to keep it in mind as one of the ways to improve the efficiency of telework.