Call forwarding is a service in which calls to a specific phone number are received by another phone number.

If the number of the forwarding phone is displayed, all the incoming calls will be from the same phone number, and if you don’t know who called you, you can’t even look at the incoming call and call it back.

For those who are considering a forwarding service, we have summarized the points of concern, such as how to check the caller’s number and whether it is possible to make calls using the company’s number.

Benefits of displaying the calling number on call forwarding

When someone calls your cell phone, the first thing you do is look at the caller’s number.

If it was a non-notification, you may be a little nervous, and some people may not respond to non-notification at all.

For forwarded calls, it’s always better to know the number before answering.

If you know your opponent, you can make the necessary preparations

If the displayed number is a number you know, or if it is an acquaintance registered in the phone book, you may have a general idea of ​​what the call is about before answering the call.

Also, if it’s from a customer or business partner, you may be able to predict that it’s an ongoing project, or you may be able to quickly take out documents from the file before responding.

Rather than picking up a phone call from an unknown person and suddenly starting to talk, if you can guess what the caller is by looking at the caller, you can prepare yourself and answer the call calmly .

Know your return contact information

If you cannot answer the call and call back the other party, you probably dial from the incoming call history.

This is possible because the other party’s phone number remains in the call history.

If the number is not displayed in the incoming call history, or if the remaining number is the number of the phone that has been set to forward, you cannot return the call, so you have to wait for the other party to call you again.

You can shut out calls you don’t want to answer

If you don’t see the caller’s phone number, you won’t know who the caller is, so you’ll have to pick up the phone and find out.

As a result, you may end up getting nuisance calls or calls from people you don’t want to answer.

If the number is displayed, you can choose not to answer the phone if you don’t know the phone number or if the number is not notified .

How to check caller with voice warp

Let’s check if the caller’s phone number can be displayed when the call is forwarded by NTT’s call forwarding service “Voice Warp”.

Transfer to mobile phone: Can be displayed without doing anything

It has become commonplace these days, but mobile phones are equipped with a caller ID notification function, so you can display the number without doing anything.

Even in the case of calls transferred by Voice Warp, the caller’s number is displayed properly.

Transfer to landline: Show on number display

Unlike mobile phones, landline phones cannot display the caller’s phone number without an option .

“Number Display” is a NTT service that displays the phone number of the person calling you.

In order to display the number on the landline phone with voice warp, if you subscribe to “number display” on the phone that receives the transfer , you will be able to display the phone number of the caller.

Notes on voice warp number display

When you transfer a call, you will notice that it is different from normal incoming and outgoing calls.

Note the following points when transferring with Voice Warp:

Indistinguishable from calls to your own number

I found that the caller’s phone number is displayed even when the call is forwarded by Voice Warp, but there is one more thing to be aware of here.

It’s true that the other party’s phone number is displayed, but even if you look at the display or history when receiving a call, there is nothing to distinguish between calls to your number and calls that have been forwarded .

Whether or not you should respond or whether you need to call back can only be judged from the other party.

Your number will be notified when you call back

If you forward a call to your company’s landline to your mobile phone, even if you call back from the incoming call history, the call will not be made from your landline number.

Your cell phone number will be displayed on the other party’s phone, so you must be especially careful if you do not want to reveal your cell phone number to the other party or if you are using a private cell phone .

Call forwarding service “Canario” also has a confidential call function!

If you’re worried that you want to be able to handle calls from your mobile phone in the same way as you would from a landline, how about using NEC Networks & System Integration’s call forwarding service “Canario” ?

In “Canario”, AI responds to incoming calls to the company.

It recognizes the other party’s voice and connects the call to the mobile phone of the person in charge, so you can pick up all the calls addressed to you.

If you miss a call, the message will be converted into text, so you don’t have to worry about whether to call back or who to contact.

When you call back from here, you can display the pre-registered number as the caller, so you don’t have to worry about your mobile phone number being known to the other party.

Article Summary

• Mobile phones are equipped with a caller number display function as standard.
• In order to display the caller’s number on a landline phone, a “number display” contract is required
• Voice Warp cannot distinguish between incoming calls and forwarded calls
• If you do not want to inform the other party of your mobile phone number when calling back, we recommend a service with an anonymous call function.

For those of you who think it’s difficult to use the call forwarding service, please try “Canario”, which just sets up and leaves the response to AI.