Every paid subscriber has the option of automatically enabling cloud recording. As a result, every video, audio, and chat text that you record during a meeting and choose Record to the Cloud will be saved in the Zoom cloud. Using a computer, you can download the recording files or stream them directly from the browser.
The ability to record to the cloud is also available on the Zoom app available for iOS and Android platforms. You can also record local to your computer with Zoom by storing the recordings on your computer. Cloud recordings can be configured with a variety of cloud storage options to allow recording in different recording interfaces, such as active speaker, gallery view, and shared screen. The meeting can also be recorded in different recording layouts, such as active speaker, gallery view, and shared screen.
Please see our frequently asked questions about recording if you are having issues with cloud recording.
Prerequisites for starting a cloud recording
- Account type: Pro, Business, or Enterprise
- account with a license
- for the Zoom desktop application
- Windows: 3.5 or higher
- macOS: 3.5 or higher
- Linux: 3.5 or higher
- Mobile app for Zoom
- Android: 3.5 or higher
- iOS: 3.5 or higher
- Recordings can be done using the cloud
- cloud-based recording settings that are selected by the user
Limitations for cloud recording
- It usually takes about two times as long for cloud recordings to be processed as they are recorded, but there is the possibility that it may take up to 24 hours during certain busy periods.
It is usually going to be quite slow to process a meeting that lasted an hour and which only had 30 minutes recorded.
- There may be instances where this feature is entirely disabled in accounts with HIPAA added security. If you would like this feature enabled for your account, contact your Account Executive.
- You won’t be able to record nonverbal feedback or reactions to meeting content in cloud recordings.
- For security reasons, cloud recordings cannot be embedded on websites because the recordings are stored in the cloud.
How to start a cloud recording
Cloud recordings can only be started by hosts or co-hosts. You can make a participant a co-host of the recording or use local recording if you want them to start the recording. Co-hosts can start recordings if the co-host is online and only co-host recordings appear on the Zoom web portal are there are recordings by the co-host.
Manually recording a meeting to the cloud can also be done automatically (if you select this option).
- You can either start a meeting instantly or schedule one in advance.
- You can do this by clicking on the record button.
- To begin recording, click on Record to the Cloud.
Note: An alert will appear indicating You are muted when you are muted in the recording area when you are muted.
- The recording can be paused or stopped by clicking the Pause/Stop Recording/End Meeting buttons.
If the recording has been recorded, it must be processed before it can be viewed. The host will receive an email when the process is complete from Zoom to the address supplied by the host. You will be sent an email with two links: one will be for the host, the other for recording management only. The other is for participants to manage their recordings.