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In this era when the number of companies introducing telework is increasing, companies and employees who want to forward calls received on the company’s landline phone to mobile phones such as smartphones and iPhones, and home landline phones. Isn’t there a lot of people?
In addition, some people may want to answer the phone on the go, such as those who often go out or go on business trips.
Call forwarding service I would like to recommend to such people is “Canario” .
With “Canario”, you can solve all your troubles related to answering calls at once, and you can also reduce the cost of forwarding calls. Easy to set up.
This time, we will explain how to set up the call forwarding service “Canario”.
First, I will explain the functions that can be set and used in Canario.
Easy to set up! What is NEC Networks & System Integration’s call forwarding service “Canario”?
“Canario” is NEC Networks & System Integration’s call forwarding service. The transfer method is “auto transfer”.
Automatically forward incoming calls to your company’s or office’s landline phone to a registered forwarding number .
The setting method is also easy, and you can use it immediately after applying.
Canario has various functions including the transfer function.
Canario features details
The five functions that can be used by introducing Canario are as listed below.
- name agency
- call all at once
- Confidential call
- Message text conversion
- Business hours setting
I will explain each one.
name agency
“Name transfer” is a function that AI recognizes the name and automatically transfers it to the person in charge when the caller tells the name of the person in charge according to the voice guidance .
Since the agency and transfer are automatically performed at the same time, the person in charge can directly pick up the call from an iPhone (iPhone), smartphone, mobile phone, landline phone, etc. even if you are not at the company.
The person in charge and other employees do not have to come to the office just to answer the phone, and the company can also reduce labor costs.
call all at once
“Simultaneous call” is a function that calls multiple pre-set forwarding numbers all at once when a call is received at the forwarding number .
You can get rid of the ringing phone.
In addition, it is also possible to respond to incoming inquiries and consultations from customers where the person in charge is unknown. Prevents lost calls.
Confidential call
You may have to call back a caller who has been forwarded from your home or away from home.
At that time, if you call back with a terminal such as an iPhone, smartphone, mobile phone, or landline phone that received the transfer, the number of the terminal may be displayed to the other party.
There is a problem in terms of privacy because your personal number is known to the other party, and you don’t want to end up having to pay the call charges yourself.
With Canario’s “confidential call” function, even if you make a call from a privately owned terminal, it is possible to display the number set in advance (the 050 number issued when using the service) to the other party. .
You can make and receive business-related calls even when you are not at the office because your personal number is kept confidential.
Message text conversion
I received a transfer, but I can’t answer the phone on the spot, right?
With Canario’s “message text conversion” function, AI automatically accepts messages.
AI converts the message into text and notifies the recipient.
Business hours setting
The “business hours setting” function is to set business hours and AI will act as a phone number outside business hours .
By setting business hours, you can check and respond to calls outside business hours without missing them, and you can also firmly protect the work-life balance of your employees.
Canario has these five functions.
All of them are convenient and make phone calls smoother.
How to apply for call forwarding, and what to prepare before starting use
Next, we will introduce how to set up and apply for call forwarding on Canario.
This time, we will show you how to apply from the special page of Canario.
Application/contract method/method
Apply from the inquiry form on the special page of “Canario”.
All you have to do is enter the required information in the inquiry form and submit it.
After that, you will receive a phone call from the NEC Networks & System Integration Operator to confirm the details of your application.
After confirmation, the “application documents” will be sent by mail to the address you have declared, so please return the original filled out and stamped PDF. Mailing is also possible.
Things to do before setting
After completing the application, let’s prepare to set up forwarding.
For devices that use Canario, it may be necessary to cancel the setting of the carrier’s voice mail service.
If you do not cancel, the answering machine service may answer and you may not be able to receive the intermediary, so be sure to cancel it.
In addition, there is no need to purchase new equipment or install apps when introducing this Canario.
How to register and transfer settings
After returning the “application documents”, the login information of the account will be sent to the e-mail address you declared .
This email is automatically sent to each user who has declared their email address.
Log in to the service from the URL described in the e-mail for each user, and register and set the group/user/guidance.
This completes Canario Zoom webinar window smaller, other options will move to [ Details ]. There are also new settings.
Users who complete login/registration can start using the service.
summary
Telecommunications carriers such as KDDI (au), Softbank, and NTT DoCoMo also offer call forwarding services, but this time, I explained NEC Networks & System Integration’s call forwarding service “Canario.”
The basic fee for Canario is 10,000 yen (excluding tax) per month. Choose the service that suits your company from among the 3 plans of Basic Plan, Standard Plan, and Premium Plan.