How to join a Zoom meeting with wireless earphones. What should I do if I cannot connect?

How to join a Zoom meeting with wireless earphones. What should I do if I cannot connect?
Notes
・Since this content is intended to provide general information, it includes initiatives in which we are not involved.
・Photos and images used in the article are images. It may differ from the content provided by the actual product or service.
・The content of this blog is based on the information at the time of publication. Therefore, regarding the content of the product, images and operating procedures may differ from the current version due to version upgrades, etc.

*Zoom and services that include the name Zoom are services provided by Zoom Video Communications, Inc.

From July 15, 2022, Zoom will have a 40-minute limit even for meetings with two participants if you have a free subscription. (Previously, it was only for meetings with 3 or more people.)
Companies and organizations using Zoom for business should consider switching to a paid license at this opportunity. 

It is becoming common to download Zoom on a computer, smartphone, or tablet and participate in a web conference. Many people have purchased Bluetooth wireless earphones and headsets for meetings.

However, some people may be having trouble setting up the connection between Zoom and wireless earphones.

Therefore, in this article, we will explain how to connect wireless earphones to Zoom. Let’s also check how to use the connection test that should be performed before joining the web conference, and what to do if you can’t set it up properly.

How to connect wireless earbuds to Zoom

How to connect wireless earbuds to Zoom

To use wireless earbuds with Zoom, you must first connect to your device via Bluetooth.

In this chapter, we will explain the connection Zoom webinar window smaller, other options will move to [ Details ]. There are also new settings of the wireless earphones by dividing them into two: PC and smartphone.

How to connect a PC (Windows/Mac)

If you want to connect wireless earphones to your Windows or Mac computer, we recommend completing the settings according to the following steps before the Zoom meeting.

  1. Open device connection settings page
  2. Turn on Bluetooth setting
  3. Add wireless earphones that support Bluetooth in the device settings

The setting procedure differs depending on the OS of the computer and the type of product, so please check separately if the above operation method does not work.

After connecting the device and wireless earphones, change the settings of Zoom so that it can be used in the meeting. The specific steps are as follows.

  1. Sign in to Zoom
  2. Click on your profile picture
  3. Open “Settings”
  4. Click “Audio”
  5. Change the setting of “Speaker” and “Microphone” to wireless earphones
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How to connect a smartphone (iPhone, Android)

The procedure for connecting wireless earphones to smartphones and tablets such as iPhone and Android is as follows.

  1. Turn on the Bluetooth function of your smartphone/tablet
  2. Detect and connect wireless earbuds

Compared to PCs, smartphones and tablets are easier to connect to wireless earphones.

After connecting the device, let’s check the Zoom settings.

  1. Launch the Zoom app
  2. Tap “Settings”
  3. Tap “Meeting”
  4. Turn off “Always mute my mic”

With these settings, you can smoothly participate in Zoom meetings even with wireless earphones.

How to test the connection of the microphone and speaker of wireless earphones

How to test the connection of the microphone and speaker of wireless earphones

If you are joining a Zoom meeting with wireless earphones for the first time, it is a good idea to test the microphone and speaker connections before the meeting. You can not only check the operation, but also adjust the volume appropriately.

Zoom’s microphone test method

Anyone can easily perform a microphone test for Bluetooth earphones by operating the Zoom app according to the following procedure.

  1. Sign in to Zoom
  2. Click on your profile picture
  3. Open “Settings”
  4. Click “Audio”
  5. Select a microphone to test the connection
  6. Speak out and adjust the volume appropriately

If you speak into the Bluetooth wireless earphones with the microphone test started, the output level will be displayed.

If you don’t know the appropriate volume for your wireless earphones, we recommend checking “Automatically adjust volume” and seeing how it goes.

Zoom speaker test method

Next, let’s check how to do a speaker test with Bluetooth wireless earphones. It is recommended to perform the speaker test together with the microphone test because the operation method is the same as the microphone test until the middle.

  1. Sign in to Zoom
  2. Click on your profile picture
  3. Open “Settings”
  4. Click “Audio”
  5. Select speaker for connection test
  6. Adjust the volume while listening to electronic sounds

When you start the speaker test, you will hear repeated electronic sounds from the Bluetooth wireless earphones. Adjust the volume on the Zoom side or change it to an appropriate volume with wireless earphones.

In addition, there is a possibility that voices and sounds with a higher output than electronic sounds may be heard in Zoom meetings. Be careful not to turn up the speaker volume too much, as doing so may damage your ears.

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What to do when Bluetooth earphones cannot be used successfully with Zoom

What to do when Bluetooth earphones cannot be used successfully with Zoom

You may not be able to successfully connect Bluetooth wireless earphones even after setting the device and Zoom according to the above steps.

Let’s check each of the possible causes and solutions when the microphone/speaker function of Bluetooth wireless earphones cannot be used properly.

Bluetooth connection is not completed

Wireless earphones cannot be used with Zoom unless they are connected to the device via Bluetooth.

If you just put it on your ear without setting anything, even if you participate in a meeting, the microphone function will not be effective, so you will not be able to hear the other party’s voice, and even if you speak, the other party will not be able to hear you.

If you have not completed the connection settings with the device, please check the above connection procedure.

If the device cannot detect the Bluetooth wireless earphones, try turning off both devices.

In many cases, you can connect to the wireless earphones smoothly if you detect it when the power is turned on again.

Note that some devices do not support Bluetooth in the first place. Please note that in this case, no matter how much you try to connect wireless earphones, they will not work.

Wireless earphones are not charging or are out of order

Priority earbuds are connected to the device and do not charge, but wireless earbuds must be charged before use.

When meeting time is tight, you have no choice but to use the device’s built-in microphone and speaker. Consider using wireless earbuds for your next meeting.

Even wireless earphones that you just bought may rarely malfunction. If you cannot connect to other devices, or if there is no reaction even after being fully charged, contact the store where you purchased it or the manufacturer to check.

not properly configured

Even when wireless earphones are connected to a computer, smartphone, or tablet, the microphone/speaker may not work due to the fact that Zoom is not permitted to use it.

In this case, it is easy and recommended to change the permission setting when you join the Zoom meeting.

For computers, a pop-up requesting permission to use will appear when you join a Zoom meetingBy clicking “permission” in this popup, you can use the microphone / speaker function of the wireless earphone.

On smartphones and tablets, a pop-up requesting permission to use the microphone and speaker will be displayed when you join the Zoom meeting.

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If you allow this, you will be able to participate in the meeting without problems with Bluetooth wireless earphones.

If you are unable to connect, please contact Zoom directly.

If the Bluetooth wireless earphones cannot be used even after trying the solutions introduced so far, one way is to contact Zoom directly.

You can contact support from the official Zoom page, so if you can’t connect, it’s a good idea to ask.

summary

Zoom can be used not only with the microphone and speaker built into the device, but also with separate Bluetooth wireless earphones.

You’ll need to connect wireless earbuds and adjust settings in Zoom beforehand, but you’ll hear more clearly during meetings. It’s very convenient because you can hear the audio and talk even if you’re a short distance away from the device.

However, there are cases where the Bluetooth connection does not go well. In such a case, please try to solve the problem by referring to the workaround introduced this time