How to download and join Zoom and how to solve if you can’t log in

How to download and join Zoom and how to solve if you can't log in

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*Zoom and services that include the name Zoom are services provided by Zoom Video Communications, Inc.

From July 15, 2022, Zoom will have a 40-minute limit even for meetings with two participants if you have a free subscription. (Previously, it was only for meetings with 3 or more people.)
Companies and organizations using Zoom for business should consider switching to a paid license at this opportunity. 

Zoom has become very popular for web/online meetings, seminars, and communication with clients.

It’s a very convenient tool and app, but many people seem to be annoyed that they can’t download or log in when they actually try to use it.

So this time, I will explain what to do before using Zoom and how to download it successfully.

In addition, I suddenly couldn’t log in to Zoom based on some cases! I also summarized the situation and its solution, so I can’t log in! If you have any questions, please check it out.

Decide if you want to download to your phone or computer

The web conferencing tool, Zoom, can be used on both PCs and smartphones.

There are applications for PCs and smartphones, and both can be used.

I compared the desktop app on my computer and the app on my phone.

computer smartphone
big screen small screen
Easy to share screen Easy to share screen
difficult to carry Log in to Zoom from anywhere

It is a good idea to install the one that suits you first.

Of course, it is also recommended to be able to log in to both.

Procedures from installing Zoom to logging in [PC edition]

The procedure is almost the same for computers and smartphones. This time we will talk about if you chose the free signup.

  1. Choose a Zoom plan that suits you
  2. Sign up for free, enter your email address
  3. An activation confirmation email will be sent to the email address you entered.
  4. Click the “Activate” button
  5. Enter the information on the user registration screen
  6. You will be asked if you want to download the app, so download
  7. Install the downloaded app on your Windows or Mac computer
  8. After launching the app, enter the login information you entered earlier and log in
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It will be completed in about 5 minutes like this. As long as you enter your email address correctly, you will be able to log in without any trouble.

Procedures from installing the Zoom app to logging in [smartphone version]

Next, I will explain how to install the Zoom app on your iPhone or Android smartphone and log in.

The official name of Zoom’s smartphone app is “Zoom Cloud Meetings”, and although the name is slightly different, you can’t go wrong.

The flow is as follows

  1. Search for Zoom on the App Store or Google Play
  2. If you find Zoom Cloud Meetings, install it on your smartphone
  3. When the app starts up, there is a sign up and a button at the bottom, so click (not sign in)
  4. Register your name and email address
  5. A Zoom activation confirmation email will be sent to the email address you entered.
  6. Click the “Activate” button
  7. At that time, you will be asked if you would like to invite your friends, but you can skip it.
  8. Close the browser once and launch the Zoom app
  9. After launching the app, enter the login information you entered earlier and log in

Both are very simple and easy. Even if you are unfamiliar with it, I think it’s okay enough to get to login.

Let’s actually have a web conference!

Once logged in, all you have to do is host a meeting or join a meeting created by someone else.

The method is the same for both PC and smartphone applications. To hold a meeting, first launch the downloaded app and log in.

Click the new meeting button and you can choose to turn the video on or off, so switch it as needed.

The meeting is now complete.

How to invite participants to a meeting

Once you have a meeting, all you have to do is invite your attendees.

Since the held meeting has a meeting ID and URL, it is OK if you share the ID and URL with the participants.

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You can choose the sharing method, such as chat in the Zoom app or attaching it to an email address.

It is possible to hold and participate in meetings, so it would be a good idea to try it once.

I was using Zoom, but suddenly I can’t use it! Solution in such a case

I was unable to successfully set up Zoom and have a smooth web conference, but suddenly I can’t log in! Sometimes that happens.

The most common reason at such times is a trouble that people who use Facebook login or Google login are likely to fall into.

If you cannot log in with Facebook authentication or Google login, check if you have changed your registered email address.

This is a common problem. When logging in to Zoom, in addition to using your email address, you can choose to log in using Facebook authentication or a Google account.

There are many cases where Facebook and Google accounts change their registered email addresses to prevent hijacking and prevent spam.

This is actually a trap. If you change the email address that you use to log in to Facebook or Google, you will not be able to log in to Zoom that is linked to it.

Zoom’s authentication login is not linked to Facebook or Google accounts themselves, but to their respective email addresses.

If you have any idea that the email address of your Facebook or Google account has been changed recently, it is a good idea to check the email address settings of your Facebook or Google account.

I forgot my password

This is also the reason why there are many cases where you cannot log in to Zoom.

If you have forgotten your password, or if you cannot log in after entering it multiple times, it is a good idea to reset your password.

To reset your password , click here, enter your email address and send it.

Zoom is originally an English tool, so this is also in English, but there is no need to be afraid.

A password reset email will be sent to your registered email address, so follow the instructions to set a new password.

You should now be able to log back into Zoom.

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In the first place, the Zoom application has not been downloaded

This is a common problem with the participants, not the meeting organizer.

Basically, Zoom is used by downloading an application to a computer such as Windows or Mac or a smartphone such as iPhone or Android.

If there are participants who have received an invitation link or meeting URL but are unable to log in to Zoom, we recommend that they install the Zoom app introduced above, log in, and try again. .


How was that. This time, I explained the procedure and method for logging in to Zoom, and also talked about the symptoms and countermeasures when there is a problem where you cannot log in.

Zoom is a fairly complete app, so I don’t think there is much hesitation, but since it is a tool related to business, it would be quite frustrating if you couldn’t use it or participate!

I hope that this article will help you in such a case.