How do I update the Zoom app? Explains how to check the version and how to manually update

How do I update the Zoom app Explains how to check the version and how to manually update
Notes
・Since this content is intended to provide general information, it includes initiatives in which we are not involved.
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*Zoom and services including the name Zoom are services provided by Zoom Video Communications, Inc.

From July 15, 2022, Zoom will have a 40-minute limit even for meetings with two participants if you have a free subscription. (Previously, it was only for meetings with 3 or more people.)
Companies and organizations using Zoom for business should consider switching to a paid license at this opportunity. 

Zoom is increasingly used as a web meeting service. In order to use Zoom safely and conveniently, regular update procedures are required.

However, some people don’t know how to check for updates or don’t know how to update an app.

Therefore, in this article, we will provide information about updating the Zoom app. Let’s check how to check for update information and how to update to a new version.

This article is for people who:

  • People who want to know how to check if the Zoom app needs to be updated
  • People who don’t know how to update to the latest version of Zoom
  • People who are worried about what will happen if Zoom is not update

How to check if your Zoom app needs an update

How to check if your Zoom app needs an update

Even if you know that you should update your Zoom app, you may not know how to check if the Zoom you are using is the latest version.

In this chapter, we will explain how to check if the Zoom app needs to be updated, divided into two, a computer and a smartphone.

How to check the version of the app on your computer

If you have downloaded the Zoom client app to your computer, you can check if an update is required by following the steps below.

  1. Launch the Zoom client app
  2. Click your profile picture in the top right corner of the screen
  3. Click “Check for Updates”

If you follow the steps above, the Zoom app will automatically check if an update is required.

If you have already updated to the latest version of the app, you will see the message “Keeping it up to date” on your computer screen.

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How to check the need for an update on your smartphone

If you are using the Zoom app for smartphones or tablets, follow the steps below to check if an update is necessary.

  1. Open the app download tool (e.g. App Store, Google Play)
  2. Search for “Zoom”
  3. Tap the appropriate app to check for updates

If you want to check the version of the Zoom app downloaded to your smartphone, you can check it from “Details” in “Zoom webinar window smaller, other options will move to [ Details ]. There are also new Settings“.

Procedure to update to the latest version

Procedure to update to the latest version

As a result of checking the update information of the Zoom app, what should I do if I find that it is necessary to update to the latest version?

In this chapter, we will explain the procedure for updating to the latest version of the Zoom app, divided into two, a computer and a smartphone.

Update the desktop client app on your computer

There are two main ways to update the Zoom client app installed on your computer to the latest version.

Update method 1: Update from version confirmation

If you check the update information of the Zoom app first, you can update to the latest version as it is. The specific steps are as follows.

  1. Launch the Zoom client app
  2. Click your profile picture in the top right corner of the screen
  3. Click “Check for Updates”

After following the steps above, the Zoom app will prompt you to update to the latest version when you know the need to update. A window will appear with the update details. Read through the details and click Update.

When the download and installation are successfully completed, the latest version of the Zoom application will automatically start up.

Update method 2: Update from the official Zoom website

As a result of checking the version of the Zoom app, if you find that you need to update it, you can also update it from the official Zoom website.

You can update to the latest version of the Zoom app from any of the following three URLs.

  • https://zoom.us/download
  • https://zoom.us/download2
  • https://zoom.us/support/download

Update your mobile app

To update the Zoom app installed on your smartphone to the latest version, open the smartphone app download tool. Launch the App Store if you want to update your iPhone or iPad app, or Google Play if you want to update Zoom on Android.

See also  [How to set up Zoom] Explain how to display the remaining time of an online meeting

Once you’ve opened the app download tool, enter “Zoom” in the search field and open it. Follow the instructions on the screen to proceed with the update, and the latest version of the Zoom app will be downloaded and installed on your smartphone.

What if the Zoom update doesn’t work?

What if the Zoom update doesn't work

In some cases, following the steps above to update the apps installed on your device may not work. If the update does not succeed no matter how many times you try, it is one way to consult the help center.

If you have a free license, you can consult virtual assistance with our chatbot.

If you have a paid license contract from a sales agent, you can also contact us by phone or email in Japanese. Also, depending on the agency, there are some free webinars on how to use Zoom and how to set up administrators, so if you are going to sign a contract, it is a good idea to choose an agency that has good support.

What happens if you don’t update to the latest version of Zoom?

If you continue to use the old version of the Zoom app without updating it, you may not be able to participate in the web conference. If you can’t participate in an important web conference, it may lead to trouble, so be careful.

In addition, there are concerns about security vulnerabilities in Zoom apps that have not been updated.

At a minimum, you should update now to version 5.0.0 or higher, which was released on April 27, 2020. Due to the security enhancements in that version, leaving an older version of Zoom unupdated can lead to major problems.

In addition, Zoom announced that from November 1, 2021, if you are using a version of the app released more than 9 months ago, the specifications will be changed to prompt you to upgrade. .

In order to use Zoom safely and not to panic before an important meeting, it is important to check regularly for updates.

Q&A related to Zoom app updates

Q&A related to Zoom app updates

Finally, here are some frequently asked questions when updating the Zoom app.

Can I update from the message displayed in the Zoom app?

If you have a Zoom license and are signed into the Zoom app, you may see a message at the top of the Zoom window that says “New version available. Update”.

In this case, you can proceed with the Zoom app update procedure from the link in this message.

If it is troublesome to check the update information of the application, it is one way to obtain a license on this occasion and have the update information notified.

See also  [Computer version] Introducing the basic usage of Zoom and how to hold a meeting on a PC

Can I upgrade with a free account?

As mentioned above, Zoom has a free license and a paid license, but both licenses can be updated to the latest version of the app.

Rest assured that your license type does not affect app updates.

There is no charge for updating to the latest version for both free licenses and paid licenses.

summary

I explained in detail how to check the update information of the Zoom app and how to update it. The points of this content are summarized below.

  • Zoom needs to update its app regularly
  • How to check for updates depends on the device you use Zoom for
  • If you leave it without updating, you may not be able to participate in the Zoom meeting.
  • At least, update to version 5.0.0 or higher is required

In order to hold and participate in web conferences safely and conveniently using Zoom, you need to complete the update procedure. Please refer to the content introduced in this article to check the update information for the Zoom you are using, and update if necessary.