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*Zoom and services that include the name Zoom are services provided by Zoom Video Communications, Inc.
From July 15, 2022, Zoom will have a 40-minute limit even for meetings with two participants if you have a free subscription. (Previously, it was only for meetings with 3 or more people.)
Companies and organizations using Zoom for business should consider switching to a paid license at this opportunity.
In addition, more and more companies are using it as a web meeting tool because they can talk face-to-face with a person in a remote location on the screen.
However, some people may be in trouble because they can’t download or install the Zoom app, or they don’t know how to start.
Therefore, this time, we will explain in an easy-to-understand manner how to download and install the Zoom application on a personal computer (PC) or smartphone.
This article is for people who:
- People who don’t know how to download the Zoom app
- People who don’t know how to use the Zoom app
- People who are considering holding a meeting using the Zoom app
How to download the Zoom app to your computer (PC)
First of all, let’s access the official page of Zoom. Then click “Sign up is free” in the upper right corner of the display screen.
Next, enter the email address you want to register with Zoom and click “Sign up”. A confirmation screen for your email address will be displayed, so be sure to check that you have entered it correctly and then select “Sign up”.
A few minutes after signing up, you will receive a guide email at the address you registered with Zoom. Click the “Activate” button in the email and proceed to enter your name and set up a password at the individual meeting, go to the settings tab and enable it. This setting will give you an option to set your password.
After completing the above steps, a button to download Zoom will appear on the screen of your computer (PC), so click it to download the application.
It will take a few minutes to install the Zoom app on your computer.
The installation speed will vary depending on the performance of your computer (PC) and the condition of your internet connection, but don’t worry, it won’t take that long.
After successful installation, the Zoom app icon will appear on the desktop of your computer (PC). Just double-click to open the Zoom app and take a look, just like you would with any other tool.
At this time, if you can’t find the Zoom app icon on your desktop, try searching for it in the menu of your computer (PC) itself.
When the Zoom app starts up, you can sign in by entering your registered email address and password.
How to download the Zoom app on your smartphone
If you want to install it on your smartphone or tablet and use it for meetings, the method of installing the Zoom app will differ slightly depending on whether your device is Android or iOS.
When using with Android
To install the Zoom app on your Android (Android) smartphone, first open “Google Play”. Then enter “Zoom” in the field where you can search for the app.
Then, an app named “Zoom Cloud Meetings” will appear in the search results, so let’s download it. Installation usually takes a few seconds to a few minutes.
Once the download is complete, tap the Zoom icon to launch the app.
If you don’t have a Zoom account, tap “Sign up”, otherwise tap “Sign in”.
When signing up, enter the name and email address you use with Zoom. After a while, you will receive a confirmation email from Zoom, so tap the “Activate Account” button.
If you want to sign in, you can log in by entering your registered email address and password.
By the way, downloading the Zoom app is free.
Depending on the plan you use, you will be charged a fee, but it does not cost money to download, so it would be nice to try it out.
For web meetings on iOS
If you want to download and install the Zoom app on your iOS smartphone and have a web meeting, first open the “App Store”.
If you enter “Zoom” in the search field of the app, an app called “Zoom Cloud Meetings” will appear, so tap “Get” to start downloading.
Once the download and installation are complete, the Zoom icon will appear on your smartphone screen, so tap it to open the app.
From here on, it’s the same as for Android.
If you do not have a Zoom account, sign up, and if you have already created an account, sign in and prepare to hold a web meeting.
Reasons and solutions for installation failure
Finally, we will introduce the causes and solutions when you cannot download the Zoom app to your computer (PC), smartphone, or tablet.
out of capacity
The Zoom app cannot be downloaded if the capacity of the device itself , such as a personal computer (PC) or smartphone, is insufficient.
In this case, you cannot have a web conference using Zoom unless you delete unnecessary apps and data on your device and organize them. After you have enough space to download the Zoom app, try the download procedure introduced earlier.
Terminal OS is old
If the OS of the computer (PC) or smartphone on which you downloaded the Zoom app is too old, you may not be able to download the Zoom app.
In this case, you will need to update your device’s OS before you start installing Zoom. Once the update is complete, download the Zoom app again and join the web conference.
Your browser is outdated
When downloading the Zoom app on a personal computer (PC), you also need to pay attention to the type of browser.
There are several types of browsers, some of which have already been developed.
If there is no problem with the capacity of your computer (PC) or OS, we recommend that you change the browser used to download the Zoom app once.
Contact Zoom
If you can’t download the Zoom app successfully even after trying the steps and solutions introduced so far, one way is to contact Zoom directly.
Free account users can use the chatbot on the Zoom official page for inquiries.
If it is a chatbot, it will be convenient because you can make inquiries not only from mobile phones but also from personal computers (PCs).
When you access the URL of Zoom’s official page, a chat icon will be displayed in the lower right corner. If you press this icon, the chatbot will respond in Japanese.
At the time of posting this article, due to the concentration of inquiries due to the corona disaster, the window for free account users is limited to chatbots only.
If you have any questions and want to make detailed inquiries by email or phone, you may want to consider making a contract with a Zoom retailer.
summary
I introduced in detail how to download the Zoom app that allows web conferencing. Here is a summary of the key points:
- The method of downloading the Zoom app is different between a computer and a smartphone
- The download method differs depending on Android or iOS.
- In some cases, downloading may not be possible due to lack of space or old terminals / browsers.
- If you can’t solve it, you can also use Zoom’s chatbot
When used wisely, Zoom can be used not only for web conferences but also for online training. Refer to the content introduced this time, download and install the Zoom app, and find smart ways to use Zoom, whose functions are expanding.